Revolutionizing Restaurant POS
Sometimes in restaurants, we become so busy with the day to day operations that we don’t keep up with the changes in society. We forget that society plays a role in our operations. Today, everyone uses technology to perform just about everything. Appointments are scheduled online, clothes are ordered online, groceries are even chosen and delivered through online systems. Why don’t restaurants take advantage of technology to make operations smoother, faster, and more relatable to the average consumer?
1. Handheld POS systems make seating customers and taking orders 4X faster
a. In today’s society, technology is taking over every industry from shopping online, reading the news, and even ordering food.
b. Instead of a waiter/waitress having to stop at several tables before getting orders to the kitchen, he/she can send it seamlessly to the kitchen staff.
2. Splitting the check becomes easier for customers and staff
a. With a hand held POS, waiters can add meals to individual customers, making splitting the check a nightmare of the past.
b. No more mixing up customers and their meals.
3. Phoning in orders is being overthrown by online orders
a. No one likes to be placed on hold before their order is taken; there is no waiting in online ordering.
b. The pizza industry has taken advantage of online ordering. Domino’s is an example.
4. Speedy checkouts are important to customers
a. Customers become impatient waiting for the waiter to come back with the check.
b. Why not pay through an app linked to the restaurant’s POS?
c. This is less time that a waiter has to spend splitting tickets, printing receipts, or waiting for customers to sign credit cards.
5. Use your POS to create customer loyalty
a. You can send push notifications through your restaurant’s app to your customers for lunch/dinner specials.
b. Turn the loyalty punch cards into virtual reality (no one remembers to bring those cards back on their next visit).